Junior IT Support Specialist

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NoA Ignite is looking for a part-time Junior IT Support Specialist – a final year student or fresh bachelor/master degree graduate. Together with Mateusz and Adam (both with extensive IT knowledge and experience), you will be involved in IT Infrastructure tasks in our Scandinavian Software House in Kraków.

Recruitment process:

  1. Apply – we review your CV.
  2. Interview (technical & HR) – we’ll have an interview with you, covering technical skills and knowledge, your interests, motivation.
  3. Final decision and feedback.

What will you be doing? 

  • Onboarding and offboarding NoA Igniters
  • Introducing new employees to our IT systems
  • Installations and configurations of workstations with InTune and JAMF.
  • Resolving user queries about hardware and software problems.
  • Taking care of cloud-based services such as Office 365.
  • Asset and license management, tagging equipment, ensuring correctness of data and documentation.
  • Basic network maintenance.

Does this sound like you?

General:

  • A final year student or fresh bachelor/master degree graduate or 1-year relevant experience.
  • A team player with very good communication skills.
  • Available to work 2-3 days per week.
  • Ready to join us in Kraków for work in a hybrid model (in the office and remotely).
  • Good written and spoken both Polish and English.
  • Keen to develop in the area of systems support.

Soft skills needed:

  • Structured and analytical approach to gathering, analysing, and presenting data.
  • Customer and service-oriented.
  • Results-driven.
  • Well organized with good time management abilities.
  • Proactive and efficient (like to get things done). 
  • Self-reliant (ability to work on your own initiative).

Technical skills needed:

  • Knowledge of IT hardware equipment.
  • Good knowledge of MacBooks, Windows PCs, and Microsoft Office 365. 
  • Practical understanding of computer hardware and software.
  • Basic network configuration knowledge (IP addressing, subnets, ports, and protocols).
  • Active Directory accounts management.
  • Understanding and troubleshooting network, hardware, and software.
  • Basic concepts of IT security.

What can we offer:

  • A part-time job with flexible working hours.
  • Salary range (based on full-time hours): 4 000 - 6 000 PLN gross (UoP) – the financial offer depends on your availability and competencies.
  • An unique organisational culture that supports innovation but does not impose strict corporate rules.
  • A 30-minute lunch break is included in your working day.
  • A possibility for developing your passions in different interest groups.
  • 5000 PLN per year for an individual development plan with courses, international conferences, and other personal development initiatives of your choice.
  • You get 112 hours (14 days!) per year to spend on self-development (conferences, hackathons, online training, etc.)
  • Language classes in English.
  • Workation - the possibility to combine traveling and work.
  • Breakfast in our well-stocked kitchen with bread, cheese, ham, yoghurt, cereal, coffee, tea, and fresh fruit delivered every day.
  • Social benefits (MultiSport card, life insurance, private medical health care from LuxMed).
  • Amazing atmosphere with the best people on board.
  • Great office premises and tools, including a well-stocked kitchen with everyday breakfast & fruits.

Who are we?

NoA Ignite (formerly Making Waves) is a full-stack IT consultancy that creates digital industry leaders and helps them embrace digital transformation. Best described as a cross between a creative software house and an interactive agency, we design and develop a full range of digital services and solutions.

Kraków office consists of approximately 100 employees – developers, digital solution designers, web content specialists. The company strives to create an atmosphere in which employees can feel supported in their professional aspirations. This leads to the concept and practice of employees’ autonomy balanced with business goals.  

More about us & our benefits? 

Check our new website to get deeper into NoA Ignite! 

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

Kraków

Adama Asnyka 9
33-332 Kraków Directions

Workplace & culture

The company culture at NoA Ignite is heavily influenced by our Scandinavian background. We want our people to feel at home in our company. We believe that our employees’ happiness, engagement, and sense of involvement have a positive effect on the work they do.

Our people get a lot of autonomy, which is a great motivator for self-development. It also empowers them to take responsibility and foster close relationships with our clients. This way, we offer the best service and continue to grow as a team and company.

Already working at NoA Ignite Poland?

Let’s recruit together and find your next colleague.

email
@noaignite.com
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